Post-epidemic era, digital mental health services usher in a breakthrough

2022-12-19
  • Online Clinic
  • Digital Health Care

From the first large-scale outbreak of the new crown epidemic in early 2020 to a fierce counterattack in a few months, human beings have grown up in the setbacks given by the virus one after another. Currently, through vaccination, nucleic acid screening, and big data precision prevention and control, We have mastered effective means to fight the epidemic and have seen the light at the end of the tunnel. But this does not mean that people can never get rid of the intrusion of the disease on our bodies and minds. In the post-epidemic era, in addition to paying attention to physical health, we must also pay attention to "psychological epidemic prevention".

According to the survey results of the "White Paper on Mental Health of Urban Residents in China", 73.6% of people in my country are in a state of sub-health mentality, 16.1% of people have psychological problems to varying degrees, and only 10.3% of people are mentally healthy. The "Healthy China 2030" Planning Outline even clearly requires: to strengthen the construction of the mental health service system, and encourage the promotion of new formats of health services.

The new crown epidemic has exacerbated people's original mental health problems. During the COVID-19 pandemic, the number of American adults reporting depression has increased by 31%, and the need for mental health care has increased significantly. Tens of thousands of people are suffering from anxiety, loneliness, depression and other emotions caused by isolation .

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In this context, many services related to mental health have emerged.

Various APPs have launched psychological coaching services one after another, helping users realize self-care and reduce life pressure through psychological fun tests, meditation, white noise, breathing decompression and other methods; some institutions have created the concept of "mental gym" and launched Training camp products, through systematic training programs, give people the correct orientation, and realize emotional tracking and self-regulation.

These services have filled the gaps in my country's mental health management and self-intervention regulation to a certain extent, but their shortcomings are also obvious-the directions involved are relatively single and do not have the support of medical strength. Therefore, if the public needs more effective, more convenient, and more comprehensive services, they still need to seek a professional team with more medical attributes.

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Haoxinqing Internet Hospital is the "leader" in the mental health care industry. It was established in 2015 and is currently positioned as "China's leading digital solution platform for mental health care and health", aiming to help customers solve related psychological problems by providing professional psychological medical consultation services online. ,Haoxinqing Internet Hospital is constantly changing roles, and has also gone through several different stages of development.

In the early days of its establishment, Haoxinqing Internet Hospital obtained many core clinical medical resources ahead of its peers for better development, and over 10,000 doctors came online to provide mental and psychological services, which also made it stand out in the Internet psychological medical field.

In 2018, Haoxinqing Internet Hospital entered the development period. It took the lead in obtaining the domestic Internet hospital license, completed the closed-loop digital diagnosis and treatment, and opened up "medicine" services. Offline integrated digital diagnosis and treatment system.

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In 2021, Haoxinqing Internet Hospital ushered in a new breakthrough. It became a member unit of Beijing Social Psychological Work Federation, deeply participated in the construction of Beijing Social Psychological Service Center Station, provided innovative services for hundreds of sites, and is committed to Build itself into the largest digital medical service company in China.

This year, Haoxinqing has undertaken the "5G+Medical and Health Application Pilot" project of the National Center for Mental Health and Mental Health Prevention and Control. It is responsible for the science popularization education system and the establishment of an Internet medical service platform. Output authoritative and professional knowledge content, cultivate professionals in clinical psychiatric medicine and social psychology, integrate resources, innovate technology, and empower the industry.

It is not difficult to see from the development process of Haoxinqing Internet Hospital that Internet digitization has always been an indispensable part of it. The reason why it attaches so much importance to digitization is because digital medical care has unique advantages in the field of spirituality and psychology.

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As a new model in the medical field, digital medical care has irreplaceable advantages in breaking down the barriers of time and space in medical services, improving treatment effects, improving the efficiency of diagnosis and treatment, and highlighting personalization and intelligence. In addition, mental diseases are different from physical diseases. Most mental and psychological diseases do not rely on equipment inspections and biochemical index tests, but are judged through communication between doctors and patients, as well as relying on the strong theoretical knowledge and practical experience of doctors. Good mood Internet The hospital can realize continuous follow-up visits and psychological treatment through the Internet, and the integration with VR, AI, big data and other intelligent technologies makes the treatment more accurate, safe and effective.

At present, the digital psychological service model of Haoxin Internet Hospital has also been gradually applied in the psychological services of Haoxin government and enterprises, realizing the combination of digital online service platform and offline psychological service system. The development of emerging technologies and technological products such as AI intelligence, VR and biofeedback technology, and wearable devices is dedicated to the rehabilitation of patients with mental disorders and boosts the development of mental health services. In addition, digital medical products also provide medical staff with more and more help and more and more innovative treatment options.

It can be said that the reasonable, correct and innovative use of digitalization is one of the important reasons why Haoxin Internet Hospital can stand out in the industry. With the rapid development of the domestic mental health industry after the epidemic, this advantage will gradually expand.

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In addition to continuous exploration in digitalization, Haoxin Internet Hospital has also continuously strengthened medical services and deepened three capabilities:

First, Specialization. Haoxinqing Internet hospital is one of the first batch of companies issued "Internet hospital" license by the country. It has information system security level protection record certificate (level 3) qualification and a number of computer software copyright registration certificates and invention patents. At present, there are more than 40,000 registered clinical psychiatrists on the online platform of Good Mood, all of whom come from different domestic comprehensive tertiary hospitals and specialized hospitals, accounting for 90% of the experts in this field. It is the most professional mental health platform company in this field.

Second, integration. Haoxinqing Internet Hospital takes advantage of the platform innovation model, combines offline medical institutions with online professional diagnosis and treatment, and builds an online and offline integrated mental and psychological service platform, which can provide online Internet hospitals and prescriptions for mental health users , offline chain psychological clinics, digital psychological intervention and other one-stop mental health care and mental health services.

Three, personalization. Haoxinqing Internet Hospital integrates almost all domestic medical resources, and labels and subdivides them according to symptoms, pain points and crowd characteristics, accurately matches doctors and consultants for users nationwide, and can provide graphics and videos according to user needs , voice and other forms of consultation.

Such deepening is not entirely a subjective change made by Haoxinqing Internet Hospital, but also a change driven by digital development in the post-epidemic era. A big step forward. There is a long way to go, and if we want to stand firm in the industry, Haoxinqing Internet Hospital must continue to innovate and develop to stay ahead.